In-Home Carpet and Upholstery Cleaning

In Home Carpet & Upholstery Cleaning

Russell Martin’s In-Home Carpet & Upholstery Cleaning Advantage

Russell Martin Carpet and Rug boasts over 60 years of experience, expertly cleaning carpets, area rugs, and upholstery. They achieve this through a blend of time-honored methods, cutting-edge technology, and in-depth understanding of various fibers.

Their primary cleaning method is hot steam extraction, commonly known as “steam cleaning.” Widely favored for soft textiles, steam cleaning utilizes heat and gentle detergent to effectively remove everyday dirt and grime.

Steam cleaning is the industry standard for routine upkeep, recommended by major carpet manufacturers globally. To maintain warranties, manufacturers often require professional steam cleaning by IICRC certified technicians, such as the Russell Martin team, every 18 months.

The steam cleaning process is akin to washing hands: warm water, mild soap, agitation, rinsing, and repeating if necessary. However, the expertise lies in understanding how different fibers react during cleaning. Skilled technicians employ specialized detergents and chemicals to eliminate dirt and spots without harming the fiber. The aim is to use minimal detergent and thoroughly rinse away all residue, restoring the fiber to its original state. Results vary based on fiber type, age, and the nature of soiling or spots, as detailed in the chart below.

A significant advantage of Russell Martin is their seasoned team. Unlike many in the flooring industry with limited experience, Russell Martin’s average employee has over 16 years of expertise compared to the industry standard of only 17 months. This simple fact ensures Russell Martin provides an unmatched mastery and experience that others cannot provide.

Russell Martin has spent over 60 years learning, teaching, and growing their knowledge side by side with partners in the flooring industry.

What to Know About Pet Spots & Foot Traffic on Carpet & Rugs

Not all carpet and rugs are created equal when it comes to pet spot removal and day-to-day foot traffic & fiber retention.

Please use the following chart to help determine the overall performance for each of the fiber types used to make carpet and rugs. 

Note: Some carpets and rugs are made using multiple materials that have different performance characteristics. 

Other Important Pet-Related Information

  • Older pets do more damage than younger pets because of their body chemistry.
  • Just because a pet spot came out once does not mean it will come out again.
  • Pre-treating at home with an enzyme can help with odor and spot removal.
  • Pet odors will always be more noticeable when heat and humidity are higher.
  • If a spot is cleaned and does not come out, it is a stain. A stain is a permanent chemical alteration or chemical burn to fiber that is irreversible.

Our showroom provides for your carpet flooring needs

Russell Martin Carpet & Rugs is an award winning and family-owned carpet and in-home cleaning company located in Naperville, Illinois. Russell Martin prides itself on selling the highest quality new carpets and area rugs in the Chicago area. Whether it is carpet installation, carpet cleaning, area rug repair, area rug cleaning, custom stair runners or upholstery cleaning – Russell Martin does it all.

65 years of cleaning experience

RM has over 60 years of in-home carpet and upholstery cleaning experience. Our in-home carpet cleaning pricing is done by the square foot and we will clean the entire room (which includes furniture moving) or just the major walkways. Our technicians will walk through the job with you before starting to discuss any spots or other concerns that you may have with your carpet. Keep in mind, we do not charge extra for spot treatments!

After the walk through, the tech will measure the spaces being cleaned and provide a price for the job before beginning. Call the showroom today to schedule your next in-home cleaning appointment or to get a price estimate.

IN-HOME CARPET & UPHOLSTERY CLEANING PRICING

Carpet cleaning facts and preparation

There are a few things you can do to prepare for your in-home carpet cleaning. Vacuuming before we arrive is always helpful as this removes any surface dirt (or pet hair!) to allow for a more thorough cleaning. Please pick up anything that is sitting on the floor in the areas being cleaned and remove any breakables from items you would like us to move before our technician’s arrival. We will move furniture far enough to clean underneath it, as long as the furniture can be moved safely. Furniture such as bookcases, China hutches, TV stands and curio cabinets cannot be moved unless they are completely emptied. Our technicians can also clean the major walkways only if you prefer not to have any furniture moved.

When our cleaning technicians arrive at your home, they will walk through the job with you. This is the time to point out any spots of concern as well as what furniture we need to move. Once we finish the initial walk through, our technicians will measure the job and go over pricing. Then we’ll get started! When the cleaning is completed, our technicians will do a final walk through to go over the cleaning. They’ll speak with you about drying time, when to remove blocks from under furniture and what to do if a spot returns when the carpet dries completely.

Our trucks are equipped with carpet cleaning units, and we use a hot steam extraction with a highly concentrated detergent (like what is used in your laundry). We do not use deodorizers unless asked to. We will treat each spot in your home individually, since not every spot is the same! Carpet typically takes about 4-6 hours to dry completely, though it can be walked on right away (it will be damp to the touch). Just be mindful stepping onto wood or tile floors!   Having the heat or air conditioning in your home set a bit warmer (or cooler) than normal will help to pull the humidity that we’ve added to your home out of the air and can speed up the drying process.  As always, if any questions arrive after a Russell Martin cleaning technician leaves, our showroom is just a phone call way and available to answer questions you may have!